Properties
assignedAt
assignedAt: null | string
assignee
createdAt
createdAt: string
createdBy
customer
externalId
externalId: null | string
firstInboundMessageInfo
firstOutboundMessageInfo
id
id: string
labels
lastInboundMessageInfo
lastOutboundMessageInfo
Optional
previewText
previewText?: null | string
priority
priority: number
status
statusChangedAt
statusChangedAt: string
Optional
statusChangedBy
statusChangedBy?: null | Actor statusDetail
supportEmailAddresses
supportEmailAddresses: string[]
title
title: string
updatedAt
updatedAt: string
updatedBy